A. by appointing a new managing director
B. by changing the way it is organized
C. by closing some of its retail outlets
分析:
TRANSCRIPT:
Sometimes there is a simple fix such as changing the guy at the top. If they truly are cautious, then I suspect they will seek to shut down some of their shops. But a more ambitious approach, and one which I think would have more chance of success, would be to alter how they’re running things-the management layers and processes.
显而易见，听力文稿中三个选项都有所提到，changing the guy at the top对应A项，即换掉头儿;shut down some of their shops即关掉部分零售店，对应C项，但but之后的内容才是我们应重点关注的对象。另外注意选择题中paraphrase非常活跃，所以三个选项都有所替换，同时but后有较长的插入语成分，注意辨析，正确答案选B。
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