你需要掌握的词汇:
•••complain against sb. about sth.投诉......
•dissatisfaction with不满于......
•put up with / bear / tolerate忍受
•awful 糟糕的
•poor service糟糕的服务
•out of one’s expectation令某人大失所望
•look into / investigate调查
•incident / matter 事件
•sanitary situation卫生条件
•bad manners 不礼貌
•disturbance干扰
•remedy 补救
•solve解决
•recurrence再次发生
必备句型:
1) I am writing to you to complain about ...
2) I am writing to express my dissatisfaction with...
3) I hope that you will consider my suggestions and improve the situation as best as they can.
4) We hope that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
5) I hope you can give me a satisfying reply and deal with this matter reasonably
6) I must warn you that unless you do something about the situation, I will be forced to take legal action.
范文:
本文摘自新东方谢侃博客
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